DHL Parcel has become the first delivery provider in Germany to offer shoppers a two-hour delivery slot between the times of 10:00am and 9:00pm when placing an online order.

The flexible time-slot delivery service is now available in Berlin, Munich, Cologne, Hamburg and the Ruhr region.

Found a yellow card on your doormat? Use the delivery code and your postal code to find out where your parcel is headed next. Or just scan the QR code with your phone. Of course, you can also schedule a delivery at a time and location that suits you. You will receive the Missed DHL Delivery card even if we have delivered the parcel to your. Our premium time-definite service offers a delivery before 9:00 (10:30 to the USA) on lanes that guarantee either a next or second business day delivery. DHL Express 9:00 is offered to the majority of.

1. Order placed 5 days ago for next day delivery as it's urgent. DHL said it'd be delivered yesterday afternoon. Email from them yesterday lunchtime saying it's delayed till today. Almost 8pm now but no further contact and no parcel. Time slot today was initially 15:49-16:49, then it changed to 16:24-17:24.
2. Thank you for taking the time to leave a review. After looking into this further I can see that the shipper sent this on our end of day service, which we don't offer time slots as the delivery can be between 9am - 8pm. Regardless of this I do agree you should have been notified to let you know if the delivery wasn't going to take place that day.
3. Select a new delivery time DHL card in mailbox. If you missed a delivery, you'll find a DHL missed-delivery card in your mailbox. Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL location. Follow the instructions on your DHL.

DHL Parcel has provided customers in more than 50 German cities the choice of having their parcels delivered in one of two preferred two-hour evening delivery windows since 2014. However, the new service will provide nearly one-third of the population with convenient delivery times throughout the day.

Achim Dünnwald, CEO of DHL Parcel, said, “We are setting new standards in the parcel delivery industry with our time window delivery service. When it comes to parcel delivery, now more than ever before it’s the recipients who are calling the shots. Customers tell us when they are at home and when they would like to receive their items, and we deliver the goods.

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“Experience has shown that consumers like the new service and view it as a real added value option. Our goal is to offer recipients the greatest possible flexibility and make their lives easier with simple and easy parcel delivery. This new expansion of our product range underscores yet again our leading position on the German parcel market,” concludes Dünnwald.

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